Privacy Policy
At GRUPO OTEIC – OTEIC CONSULTING GROUP S.A., we recognize the importance of your privacy. Therefore, we only request personal data—such as your name or email—when it is strictly necessary to provide you with the information, products, or services you request or to contact you. In such cases, we will inform you that we will store this data and the purpose of its collection before you submit it.
You are not required to provide all the requested data, only the essential information necessary to fulfill your request or to contact you. Mandatory fields will be marked with an asterisk (*), and under no circumstances will the omission of non-mandatory data affect the quality of service you receive.
The personal data you provide will be processed in compliance with applicable laws.
Data Controller Identification
Oteic Consulting Group, S.A., located at Parque Empresarial Zuatzu, Edificio Igueldo, 20018, Donostia-San Sebastián, is responsible for the data collected through the various forms included on this website.
Purpose of Data Processing
The purpose of data processing will be the one communicated in each of the forms completed by users.
In any case, users authorize Oteic Consulting Group, S.A. to manage requests for information, content, or services provided by OTEIC, as well as, when applicable, to send periodic commercial information, promotional events, or training sessions related to Oteic’s activities.
Legal Basis for Data Processing
The legal basis that allows Oteic Consulting Group, S.A. to process your data includes your express consent, your request for information or services, compliance with legal obligations, and, when applicable, legitimate interest.
Data Sharing
The data provided by users will not be shared with third parties unless required to comply with a legal obligation or to be disclosed to competent authorities in the exercise of their functions.
User Rights
Users may exercise their rights of access, rectification, deletion, objection, limitation of processing, and data portability by sending a written request to Oteic Consulting Group, S.A., located at Parque Empresarial Zuatzu, Edificio Igueldo, 20018 Donostia-San Sebastián, or via email at lopd@oteic.com. Users also have the right to file a complaint with the relevant data protection authority.
Data Sharing with Other Companies
If, in order to provide the requested information, products, or services, we need to involve other companies (such as postal services or courier companies), they will only be given the information strictly necessary to perform their task, and they will be prohibited from using that information for any other purpose.
Device Identification and Cookies
To ensure optimal website performance, it may be necessary to collect various types of data from the accessing device or identify it. For example, we may track website visits, determine the type of browser used, or prevent users from having to select their preferred language each time they visit the website.
This identification does not provide us with personal information about you nor allows us to access your device’s content.
For this purpose, small text files called cookies are typically used. These are temporarily stored on your device, are completely harmless, and occupy minimal space. The website automatically reads these cookies when you visit, allowing it to display content in your previously selected language, offer customized content, grant access to restricted areas, or store selected products in case of a shopping cart system, among other functionalities.
You can configure your web browser to reject cookies; however, this may prevent you from using some website features.
Privacy Policy Updates
We may need to modify our Privacy Policy to comply with applicable legal requirements. For this reason, we recommend reviewing this page whenever you submit personal data to us.